Effective Date: March 4, 2026

Introduction Welcome to Noel Chan Coaching (the "Site" or "Services"), operated by Noel Chan, PhD, NBC-HWC ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, coaching programs (including The Coach’s Leap in all formats: self-study program, 6-week group coaching, and 12-week 1:1 intensive coaching), newsletters, clarity calls, and any related content or services. By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

We may update these Terms from time to time. Continued use after changes constitutes acceptance. We encourage you to review them periodically.

Acceptance of Terms

By using our Site or enrolling in programs, you represent that you are at least 18 years old and capable of entering into a binding agreement. If using on behalf of an entity, you warrant authorization to bind that entity.

Description of Services

Our Services include:

• Educational content, tips, and tools for certified health coaches via newsletters and blog posts.
• Coaching programs such as The Coach’s Leap, offered in three formats: self-study program, 6-week group coaching , and 12-week 1:1 immersive coaching .
• Free clarity calls for prospective clients.
• Related support like messaging, session reviews, and community access.

All Services are provided "as is" and are intended for informational and educational purposes only. They are not substitutes for professional medical, legal, or financial advice.

User Obligations

You agree to:

• Provide accurate information during signups, bookings, or payments.
• Use Services only for lawful purposes and in compliance with these Terms.
• Not reproduce, distribute, or resell our content without written permission.
• Respect intellectual property: All materials (workbooks, videos, audio guides) are copyrighted and for personal use only.
• Not harass, spam, or disrupt our Services.

We reserve the right to terminate access for violations, without refund.

Payments and Refunds

• Payments are processed securely via third-party providers (e.g., Stripe). You authorize charges for selected Services.
• All fees are non-refundable except as specified: Risk-free guarantee allows full refund after the first session/module if not satisfied (notify within 7 days).
• For ongoing programs, cancellations after start may not qualify for refunds; contact us for case-by-case review.
• Prices are in USD and subject to change; taxes are your responsibility.

Intellectual Property

All content on the Site (text, graphics, logos, videos, workbooks) is owned by us or our licensors and protected by copyright, trademark, and other laws. You receive a limited, non-exclusive license for personal use during your enrollment. No commercial use or modification without permission.

Limitations of Liability

To the fullest extent permitted by law:

• Services are provided "as is" without warranties of any kind.
• We are not liable for indirect, consequential, or incidental damages (e.g., lost profits, data loss) arising from use.
• Our total liability shall not exceed the amount paid for the specific Service.
• We are not responsible for third-party content or links.

Indemnification

You agree to indemnify and hold us harmless from any claims, losses, or damages arising from your use of Services or violation of these Terms.

Dispute Resolution

Any disputes shall be resolved through binding arbitration in [Your Jurisdiction, e.g., California, USA], under [e.g., AAA] rules, or in small claims court if applicable. No class actions.

Governing Law

These Terms are governed by the laws without regard to conflict of laws principles.

Miscellaneous

• If any provision is unenforceable, the rest remain in effect.
• No waiver of any term is binding unless in writing.
• These Terms constitute the entire agreement.

Contact Us

 For questions about these Terms: Email:[email protected]